eC’s long-term relationships with several software
companies in software development and QA areas facilitate collaborative project
execution in most dramatic turnaround times under a strategic project
management (SPM) model. The collaboration under the SPM model allows optimum
utilization of resources. In other words strategic alliances dedicate the
resources to eC to support the project execution. Here, strategic project
management framework facilitates the establishment of any of the client
engagement models within a shortest period of time. However, the application of
strategic project management model will depend on the size of business - if
expected to be large and corresponding timelines for establishment are short.
Salient aspects of SPM in supporting operations include:
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Acquisition of a large number of resources in a short period of time
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Quality resources both Knowledgeable and skilled
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Minimum to nil attrition
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Highly qualified resources with willingness to engage in various levels of
lifecycle activities at comparatively low cost from industry
Methodology
Strategic Project management (SPM) is a core discipline at eC supported by
strong methodologies evident from track in successful delivery of projects. For
continued success in project execution experienced Project Directors and SPM
methodology coaches support Project Managers.
For managing relationships with the customers, eC establishes client centric
Strategic Program Management Offices (SPMO) in specific regions globally which
will provide high level oversight and direction and ensure a swift and seamless
transition while maintaining the quality of service. This team comprises of a
Program Manager who will have global responsibility to manage the delivery of
services to the customer. Business Delivery Owner offshore and other senior
resources from eC assist the Program Manager. SPMO approach helps deliver
results in key areas such as project management, risk management, change
management, quality assurance, architecture and standards.